Privacy Policy
Creditable Technologies (CredTech) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
1. Collection of Personal Information
We may collect personal information from you in various ways, including but not limited to: When you visit our website (https://credtech.com.au) When you contact us via email, phone, or through our contact forms During the course of providing IT support, network security, and other services The types of personal information we may collect include your name, contact details, business details, and any other information relevant to the services we provide.
2. Use of Personal Information
We use your personal information to: Provide you with our IT and technology services Respond to your inquiries and communicate with you Improve our website, services, and customer experience Comply with legal obligations We may also use your information for marketing purposes, but only if you have given us permission to do so.
3. Disclosure of Personal Information
Creditable Technologies does not sell or rent your personal information to third parties. We may disclose your personal information to: Service providers who assist us in delivering our services (e.g., cloud storage providers, IT support services) Regulatory authorities, if required by law Other third parties with your consent or as required to fulfill our services
Enquiries submitted through our website contact form are transmitted and processed using Microsoft 365 email services to enable us to receive and respond to your enquiry. Personal information may also be processed by service providers in accordance with their applicable arrangements and legal obligations.
4. Security of Personal Information
We take the security of your personal information seriously. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.
5. Access and Correction of Personal Information
You have the right to access the personal information we hold about you and request corrections if you believe any information is inaccurate. To request access or correction, please contact us using the details provided below.
6. Cookies and Website Analytics
Our website may use essential session cookies to protect and operate the contact form. These cookies are used for security and form functionality. If website analytics are introduced, this policy will be updated to describe them. You can manage cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed of how we are protecting your information.
9. Contact Us
If you have questions, wish to access or correct your personal information, or wish to make a privacy complaint, please contact Creditable Technologies at: PO Box 2586, Chermside QLD 4032. Email: office@credtech.com.au. Phone: +61 (0) 405 515253. We will review privacy complaints and respond within a reasonable timeframe.